Shipping & Returns

L.A. Gold Leaf Wholesaler sells and ships products within the United States only. The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Payment processing will not begin if we do not have the items in stock and until we receive all the information we need for full payment or full authorization, in the case of a credit card.

Orders placed on the weekend or on a holiday will not begin payment processing until the next business day. Business days are Monday through Friday 9:30am – 5:30pm PDT, excluding Federal Reserve holidays.

 

Shipping Fees

Total Weight (combined items in lbs.) Shipping Rate (in US dollars)
Up to 0.625 (10oz) 6.75
0.626 to 1.00 9.75
1.01 to 2.00 12.75
2.01 to 3.00 15.00
3.01 to 5.00 17.00
5.01 to 8.00 20.00
8.01 to 18.00 29.00
18.01 to 28.00 37.00
28.01 to 38.00 47.00
38.01 to 50.00 67.00
Note: Insurance charges are exclusive of the above shipping fees.

 

Returns:

If you are not satisfied with your product purchase at L.A. Gold Leaf Wholesaler please request a store credit or exchange within 5 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you store credit. All products must be packed in the original, unmarked packaging.

For product returns, your request must be officially approved by L.A. Gold Leaf Wholesaler.

All approved returning items must be returned within 8 business days from the date of purchase. The customer is responsible for all shipping and insurance charges for returning the product. The original cost of shipping and any insurance will not be refunded/credited.

All returned items will be examined prior to the store credit being processed.

All deposits received for all types of orders WILL NOT BE REFUNDED once we have started processing these orders for shipment.

If you have any questions regarding our Shipping & Returns Policy you can contact our support staff at (626) 334-0470. Or you can email us at info@lagoldleafus.com

5 thoughts on “Shipping & Returns

  1. Hi, i ordered some gold leaf today, but i wonder when will they arrive ? Thank you

    1. Hi Aylin, you should recive your items in 3-4 bussiness days.

      Thank you!!

  2. is will call not a option for shipment?
    Latham

    1. Hi there, you could walk in an purchase her in store.

      Thank you!

  3. Hi, I ordered some product from you guys to be delivered at the company I work for and they tried to deliver it yesterday Sunday but obusily were close and they couldn’t complete the delivery. They reschedule the delivery for today Monday and I went to track the package and it was delivered at 11 am except that the package is not here because I have been waiting all morning for it. How do I know where my package is?

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