Shipping & Returns

L.A. Gold Leaf Wholesaler sells and ships products within the United States only. The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Payment processing will not begin if we do not have the items in stock and until we receive all the information we need for full payment or full authorization, in the case of a credit card.

Orders placed on the weekend or on a holiday will not begin payment processing until the next business day. Business days are Monday through Friday 9am – 5pm PDT, excluding Federal Reserve holidays.

NOTE: As of 11/4/2019, we will not be taking in new international customers, but hope to restore that service soon. We apologize for any inconvenience this may cause.


If you are not satisfied with your product purchase at L.A. Gold Leaf Wholesaler please request a store credit or exchange within 5 business days of the receipt of the product**. If the item is returned unopened in the original box, we will exchange it or offer you store credit. All products must be packed in the original, unmarked packaging.

For product returns, your request must be officially approved by L.A. Gold Leaf Wholesaler, Inc.

All approved returning items must be returned within 8 business days from the date of purchase. The customer is responsible for all shipping and insurance charges for returning the product. The original cost of shipping and any insurance will not be refunded/credited.

All returned items will be examined prior to the store credit being processed.

All payments received for all types of orders WILL NOT BE REFUNDED once we have started processing these orders for shipment.

If you have any questions regarding our Shipping & Returns Policy you can contact our support staff at (626) 334-0470. Or you can email us at

**A product is considered delivered and in the hands of the customer if the shipping service used determines that the package has been successfully delivered to the address the customer provides. Packages we ship to customers will always include tracking services.

12 thoughts on “Shipping & Returns

  1. Hi Aylin, you should recive your items in 3-4 bussiness days.

    Thank you!!

    1. Can you advise if I order a 3″W roll of imitation silver leaf today, will I receive it next week? End of week is fine, but want to be sure it arrives by next Friday. Thank you!

      1. Hi there, yes you did order the 3 inch roll silver leaf and you will recieve your item by Ocober 30. Thank you!!

        1. F.A.B.U.L.O.U.S! Thank you!

  2. is will call not a option for shipment?

    1. Hi there, you could walk in an purchase her in store.

      Thank you!

  3. Hi, I ordered some product from you guys to be delivered at the company I work for and they tried to deliver it yesterday Sunday but obusily were close and they couldn’t complete the delivery. They reschedule the delivery for today Monday and I went to track the package and it was delivered at 11 am except that the package is not here because I have been waiting all morning for it. How do I know where my package is?

  4. Hello there

    I need to get some gold leaves and down to Srilanka. If i place for the order online, can i organise a courier to come and pick up from you pls ?
    will you be able to keep it ready, will inform you courier details and will pass your details to courier as well.

    Kindly let me know pls

  5. Do you have shipment tracking for orders? All the information I have is that my order has been shipped, but nothing on where I can track it before it arrives.

    1. In the email you received regarding the shipment of your order, you should see the Tracking number included.

      Here is the tracking number for the order you placed on Feb. 16 (Order #37227): 9400111699000878637438

  6. Si soy de México cuanto tarda en llegar mi pedido

    1. Hola ya le mande un correo eletronico

Comments are closed.